Privacy Statement

How The Mutual Fund Store uses and protects your personal information


This Privacy Statement is for clients and former clients of The Mutual Fund Store of affiliated company- and independently owned and operated franchise stores. The list of all companies that this Privacy Statement applies to appears on the reverse side.


At The Mutual Fund Store companies,* our commitment to protecting your privacy is of the utmost importance to us. We value the trust you place in us and want you to understand what information we collect and how we protect and use it. We treat personal information—nonpublic data that identifies you—with respect and in accordance with our Privacy Policy. This Privacy Statement applies to both our current and former customers.


The information we collect about you generally falls into one of the following categories:


  • Information provided on applications and other forms submitted to us, such as your name, address, Social Security Number, family member information, assets, income and investment objectives.
  • Transactional information about your accounts, such as investment choices, account balances, transaction history, policy coverage, and premium and claim payments.

We use this information primarily to manage your investments or the insurance products or services obtained from or through us. We may disclose all of the personal information, as described above, to companies providing services to you on our behalf, including but not limited to, independently owned, third party franchises of the Mutual Fund Store, The Mutual Fund Store, LLC; TMFS Advisory Services, LLC; The Mutual Fund Research Center, LLC; Charles Schwab & Co., Inc. and insurance companies or other insurance agencies or support companies), in the following types of situations:


  • Providing administrative, customer assistance, clearing, operational, or other services;
  • Preparing, printing, and delivering portfolio management performance reports, confirmation statements, and other documents;
  • Executing securities transactions; or
  • Maintaining or developing software for us.

In instances when The Mutual Fund Store must provide your personal information to a non-affiliated company, it is only as necessary to complete activities on your behalf or essential to our operation or as otherwise allowed or required by law. Additionally, we require non-affiliated companies to contractually agree not to further disclose any personal customer information obtained from us. The Mutual Fund Store does not sell any personal information in any circumstance.


We may share your information within our corporate family of companies which include financial service firms, registered investment advisers and insurance agencies. We will not share information about your creditworthiness within our corporate family except with your consent. Additionally, where permitted by law, we may provide all of the information that we collect, although we will not provide any information on your credit worthiness, to financial institutions with which we have a joint marketing relationship. These joint marketing partners include independently owned, third party franchises of the Mutual Fund Store, as well as other financial services companies. We require all our joint marketing partners to have written contracts with us that specify the appropriate use of your personal information, require them to safeguard your personal information, and prohibit them from making any unauthorized or unlawful use of your personal information.


To further safeguard your personal information within our company, our policy allows access to information only by individuals and departments who must have it to service your account. We maintain physical, electronic, and procedural safeguards to protect this information and treat information from our former clients with the same care used for information from current clients.


We believe the protection of your privacy is of utmost importance, and appreciate and take seriously the trust you place in us and in our ability to safeguard your personal information. Please contact your investment advisor or insurance agent with any questions about this Privacy Statement.


For Nevada residents only: We are providing you this notice under state law. You may be placed on our internal Do Not Call List by calling 866.801.0222. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: BCPINFO@ ag.state.nv.us.


For Insurance Customers in AZ, CA, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR and VA only: In addition to all of the other provisions of this Privacy Statement the following only applies to insurance customers in the states indicated. The term “Information” in this part means customer information obtained in an insurance transaction. We may give your Information to state insurance officials, law enforcement, group policyholders about claims experience or auditors, or as the law allows or requires. We may give your Information to insurance support companies that may keep it or give it to others. You have a right to see your Information. To do so write to TMFS Insurance Agency, LLC at 7301 College Blvd., Ste 220, Overland Park, KS 66210, Attn: Data Request. You must state your full name, address, the insurance company, policy number (if relevant) and the Information you want to see. We will tell you what Information we have. You may see and copy the Information (unless privileged) at our office or ask that we mail you a copy for a fee. If you think any Information is wrong, you must write us. We will let you know what actions we take. If you do not agree with our actions, you may send us a statement to that effect.


For California residents only: Under California law, you have a right to opt-out of any sharing within our corporate family or to opt-out of any sharing with our joint marketing partners by contacting TMFS Insurance Agency, LLC at 7301 College Blvd., Ste 220, Overland Park, KS 66210, Attn: Opt-Out Request.


For Insurance Customers in AZ, GA, IL, MA, NJ, NC, and OH only: You have a right to opt-out of any sharing by TMFS Insurance Agency, LLC within our corporate family or with any joint marketing partners by contacting TMFS Insurance Agency, LLC at 7301 College Blvd., Ste 220, Overland Park, KS 66210, Attn: Opt-Out Request.


For Vermont residents only: Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent or to service your accounts. We will not share information about you within our corporate family or with any joint marketing partners except with your consent.


For Insurance Customers in MN: Under Minnesota law, TMFS Insurance Agency, LLC will not share information collected about Minnesota residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent or to service your accounts. We will not share information about you within our corporate family except with your consent. We also will not share your personal information with any joint marketing partner without your consent.

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Insurance products offered through TMFS Insurance Agency, LLC (Liberty, MO 64068) in states where licensed.